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  • Payment Methods

    BergdorfGoodman.com accepts the following payment types for online purchases:

    • Bergdorf Goodman credit card
    • The Neiman Marcus credit card
    • American Express
    • VISA
    • MasterCard
    • Diners Club
    • Discover

    Credit Cards

    The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.

    Debit Cards

    Payment is deducted from your account at the time your card is approved. A receipt is included with each order.

    The BG Credit Card

    To apply online for an account, or to view your balance or make a payment, click here.

    When you complete an online BG credit card application, the information you submit will be protected and can be shared with us in complete confidence. We will not release information concerning your credit card to a third party except in accordance with our financial privacy policy, which will be mailed to you with your BG credit card upon approval of your application.

    Last Updated January 18, 2019

  • Sales Tax

    Sales tax is automatically applied to your order in accordance with individual state regulations if your shipping address is in one of the following states: AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY or the District of Columbia.

    Bergdorf Goodman will collect the Alabama simplified sellers use tax on transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Bergdorf Goodman's program account number is SSU-R010192370.

    States Where Bergdorf Goodman Does Not Collect Sales or Use Tax

    Bergdorf Goodman does not collect sales or use taxes in all states. Your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog or by other remote means. Your state may require you to report all purchases that were not taxed and to pay the tax on those purchases on a sales, use or income tax return. Details on how to report and pay these taxes may be found at the applicable state's website.

    Last Updated December 31, 2018

  • Store Locator

  • Apparel Size Guides

     
     
    Women's Size Guides
    Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.
    Click here for measuring instructions. All measurements are in inches unless otherwise indicated.
      P S M L XL

    SIZE

    2

    4

    6

    8

    10

    12

    14

    16

    BUST

    32½

    33½

    34½

    35½

    36½

    38

    39½

    41

    WAIST

    24

    25

    26

    27

    28

    29½

    31

    32½

    HIP

    35

    36

    37

    38

    39

    40½

    42

    43½

      XS S M L XL XXL

    SIZE

    0

    2

    4

    6

    8

    10

    12

    14

    16

    BUST

    32

    33

    34½

    35½

    36½

    37½

    39

    40½

    41½

    WAIST

    24½

    25 - 26

    27

    28

    29

    30

    31

    32 - 33

    34

    HIPS

    34½

    35 - 36

    37

    38

    39

    40

    41

    42½

    43½

      XS S M L XL XXL

      US  

      0  

      2  

      4  

      6  

      8  

      10  

      12  

      14  

    FRANCE

    32

    34

    36

    38

    40

    42

    44

    46

    ITALY

    36

    38

    40

    42

    44

    46

    48

    50

    UK

    4

    6

    8

    10

    12

    14

    16

    18

    ITALY

    36

    38

    40

    42

    44

    46

    48

    50

    DENMARK

    30

    32

    34

    36

    38

    40

    42

    44

    JAPAN

    3

    5

    7

    9

    11

    13

    15

    17

    BUST

    31

    32

    33

    34½

    35½

    37

    38½

    40

    WAIST

    24

    25

    26

    27

    28

    29 - 30

    31

    32 - 33

    HIPS

    34½

    35½

    36½

    37½

    38½

    40

    41½

    43

      1X 2X 3X

    SIZE

    14

    16

    18

    20

    22

    24

    BUST

    40

    42

    44

    46

    48

    50

    WAIST

    31

    33

    35

    37

    39½

    42

    HIP

    42

    44

    46

    48

    50½

    53

      PXS PS PM PL

    SIZE

    2/4P

    6/8P

    10/12P

    12/14P

    BUST

    32½ - 33½

    34½ - 35½

    36½ - 37½

    39½ - 40½

    WAIST

    24½ - 25½

    26½ - 27½

    28½ - 29½

    31½ - 32½

    HIP

    34½ - 35½

    35½ - 37½

    38½ - 39½

    41½ - 42½

      0 - XS 1 - S 2 - M 3 - L 4 - XL

    HIPS

    31 - 37

    34 - 38

    36 - 42

    40 - 46

    45 - 54

    HEIGHT

    4'9" - 5'1"

    5'0" - 5'4"

    5'2" - 5'8"

    5'5" - 5'8"

    5'6" - 5'10"

    SIZES XS S M L XL

    AMERICAN

    25

    27

    29

    31

    33

    EUROPEAN

    75 cm

    80 cm

    85 cm

    90 cm

    95 cm

    Belt Measuring Instructions
    To find out what size belt you wear, simply follow these guidelines:
    1. First, decide whether you will be wearing the belt at your waist or on your hips (lower rise). This will affect the fit of the belt.
    2. For waist belts, measure around your natural waistline (just at the belly button). This is usually the smallest part of your torso.
    3. For hip belts, measure around the fuller part of your hips (not the fullest), where your low-rise jeans would fall. Note: Hip belts are carried in larger sizes so they can be worn on the hips.
    4. The measurement that you get is your belt size (in inches or centimeters). Note: See our size guide above for inch and centimeter equivalencies.
    5. The size of a belt indicates the measurement from the buckle prong (or other method of closure) to the middle hole of the belt.
     
    AMERICAN EUROPEAN

    6

    36

    7

    37

    8

    38

    9

    39

    10

    40

    11

    41

    Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure.

    • Bust: Wrap the tape around the fullest part of your bust, then drop your arms to your sides to measure.
    • Waist: Measure around your natural waistline, keeping the tape comfortably loose.
    • Hips: Stand with your heels together, and measure around the fullest part of your hips.
     
     
    Men's Size Guides
    Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.
    Click here for measuring instructions. All measurements are in inches unless otherwise indicated.
      XS S M L XL XXL XXXL

    NECK (in)

    14 - 14½

    14½ - 15

    15½ - 16

    16 - 16½

    17 - 17½

    18 - 18½

    19 - 19½

    CHEST (in)

    34 - 36

    36 - 38

    38 - 40

    42 - 44

    44 - 46

    46 - 48

    48 - 50

    SLEEVE (in)

    31 - 32

    32 - 33

    33 - 34

    34 - 35

    35 - 36

    36 - 37

    37 - 38

    EUROPEAN

    44 - 46

    46 - 48

    48 - 50

    50 - 52

    52 - 54

    54 - 56

    56 - 58

    AMERICAN (in)

    Neck Size

    14½

    15

    15½

    16

    16½

    17

    17½

    18

    Sleeve Length

    34

    35

    35½

    36

    36½

    37

    37½

    38

    EUROPEAN (cm)

    Neck Size

    37 cm

    38 cm

    39 cm

    41 cm

    42 cm

    43 cm

    44 cm

    46 cm

    Sleeve Length

    87 cm

    89 cm

    90 cm

    91½ cm

    93 cm

    94 cm

    95 cm

    96½ cm

    AMERICAN JACKET SIZE
    (CHEST SIZE IN INCHES)

    34

    36

    38

    40

    42

    44

    46

    48

    50

    EUROPEAN JACKET SIZE

    44

    46

    48

    50

    52

    54

    56

    58

    60

    TROUSERS
    (WAIST SIZE IN INCHES)

    29

    31

    32

    34

    35

    39

    41

    43

    45

      XS S M L XL XXL

    AMERICAN
    (WAIST SIZE IN INCHES)

    24

    26

    28

    30

    32

    34

    36

    38

    40

    42

    44

    46

    EUROPEAN

    40

    42

    44

    46

    48

    50

    52

    54

    56

    58

    60

    62

      S M L XL

    CHEST

    34 - 36

    38 - 40

    42 - 44

    46 - 48

    WAIST

    28 - 30

    32 - 34

    36 - 38

    40 - 42

      S M L XL

    HAND

    7½ - 8

    8½ - 9

    9½ - 10

    10½ - 11

    AMERICAN EUROPEAN ENGLISH

    6

    38

    38½

    6

    7

    39

    39½

    7

    8

    40

    40½

    8

    9

    42

    42½

    9

    10

    43

    10½

    44

    10

    11

    44½

    10½

    11½

    45

    11

    12

    45½

    11½

    13

    47

    12

    Shoe Vendors Using American Sizing
    • Bruno Magli
    • Cole Haan
    • Gucci
    • John Varvatos
    • Puma
    • Salvatore Ferragamo
    Shoe Vendors Using English Sizing
    • Paul Smith
    • Prada
    • Prada Linea Rossa
    • Tod's
    Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure.
    • Neck: Measure around the middle of neck (at the Adam's apple). Allow room for your index finger to fit between the tape and your neck for a comfortable fit.
    • Chest: Wrap the tape around the highest part of your chest and shoulder blades, then drop your arms to your sides to measure.
    • Sleeve: Bend arm and place on hip. Measure along the arm from the center back of your neck to your wrist.
    • Glove: Measure around the dominant hand starting at the knuckles, omitting the thumb.
    • Waist: Measure around your natural waistline, keeping the tape comfortably loose.
    • Inseam: Measure along the inside of the leg just below the crotch to one inch below the ankle.
     
    Kids' Size Guides
    Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.
    Click here for measuring instructions. All measurements are in inches unless otherwise indicated.
    SIZE NEWBORN 0-3 MONTHS 3-6 MONTHS 6-9 MONTHS 12 MONTHS 18 MONTHS 24 MONTHS

    AMERICAN

    5½ - 8

    8½ - 12

    12½ -16

    16½ - 19

    20 - 23

    23½ - 26

    26½ - 28

    EUROPEAN

    18 - 19½

    20 - 23½

    24 - 25½

    26 - 27½

    28 - 30½

    31 - 32½

    33 - 35½

    SIZE 2T 3T 4T 5T

    HEIGHT (iN)

    33 - 35½

    36 - 38½

    39 - 41½

    42 - 44½

    WEIGHT (LBS)

    26½ - 28

    28½ - 32

    32½ - 37

    37½ - 42

    AGE (YRS)

    1½ - 2

    2

    2

    4

      XS S M L XL

    SIZE

    4

    5

    6

    6x

    7

    8

    10

    12

    14

    16

    HEIGHT (IN)

    39 - 41½

    42 - 44½

    45 - 46½

    47 - 48½

    49 - 51½

    52 - 53½

    54 - 55½

    56 - 58

    58½ - 60

    61- 62½

    WEIGHT (LBS)

    32½ - 37

    37½ - 42

    42½ - 48

    48½ - 54

    60

    66

    74

    84

    96

    110

    AGE (YRS)

    3

    4

    5

    6

    6 - 7

    7 - 8

    8 - 9

    9 - 10

    10 - 11

    11 - 12

      XS S M L XL

    SIZE

    4

    5

    6

    7

    8

    10

    12

    14

    16

    HEIGHT (IN)

    39 - 41½

    42 - 44½

    45 - 46½

    47 - 48½

    49 - 51½

    52 - 53½

    54 - 55½

    56 - 58

    58½ - 60

    61- 62½

    WEIGHT (LBS)

    32½ - 37

    37½ - 42

    42½ - 48

    48½ - 54

    60

    73

    87

    100

    115

    AGE (YRS)

    4

    5

    6

    7

    7 - 8

    9 - 10

    11 - 12

    12 - 13

    13 - 14

    AMERICAN

    0.0

    ½

    1

    2

    3

    EUROPEAN

    16

    16

    16

    17

    17

    18

    18

    ENGLISH

    N/A

    N/A

    ½

    1

    1

    2

    LENGTH (IN)

    2⅘

    3⅝

    4

    4⅛

    LENGTH (CM)

    7

    8⅓

    8

    9⅕

    10⅕

    10½

    AMERICAN

    4

    5

    6

    7

    8

    9

    10

    EUROPEAN

    19

    19

    20

    20

    21

    22

    22

    23

    23

    24

    25

    25

    26

    27

    ENGLISH

    3

    4

    5

    6

    7

    8

    9

    LENGTH (IN)

    4⅝

    5

    5⅛

    5⅝

    6

    6⅛

    LENGTH (CM)

    10⅘

    11⅖

    11

    12

    12

    12

    13⅓

    14

    14⅓

    14⅗

    15½

    15⅗

    15

    16½

    AMERICAN

    10½

    11

    11½

    12

    12½

    13

    13½

    1

    2

    3

    EUROPEAN

    27

    28

    29

    30

    31

    31

    31

    32

    33

    33

    34

    34

    ENGLISH

    10

    10½

    11

    11½

    12

    12½

    13

    14

    1

    2

    LENGTH (IN)

    6⅝

    7

    7⅛

    7 ¼

    7⅝

    8

    8⅛

    8 ¼

    LENGTH (CM)

    16⅘

    17

    17⅘

    18

    18⅖

    19

    19⅖

    19

    20⅓

    20⅗

    21

    21⅗

    AMERICAN

    4

    5

    6

    7

    WOMEN'S EQUIVALENT

    5

    6

    7

    8

    MEN'S EQUIVALENT

    N/A

    N/A

    N/A

    N/A

    N/A

    6

    7

    EUROPEAN

    35

    36

    36

    37

    37

    38

    38

    39

    ENGLISH

    3

    4

    5

    6

    LENGTH (IN)

    8⅝

    9

    9⅛

    9⅝

    LENGTH (CM)

    21

    22⅕

    22

    23⅕

    23½

    24

    24⅖

    24⅘

    Last Updated January 18, 2019

  • California Customer Advisory

    WARNING: In accordance with Proposition 65, please be advised that consuming foods or beverages that have been kept or served in leaded crystal products sold on this website will expose you to lead, a chemical known to cause birth defects or other reproductive harm. For products containing a carcinogen, this product contains a chemical known to the State of California to cause cancer. For products containing a reproductive toxin, this product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
    WARNING: Sunglasses contain bisphenol A (BPA), a chemical known to the State of California to cause birth defects or other reproductive harm.

    California Customer Advisory Last Updated May 10, 2016.

  • Catalog Subscriptions

  • Merchandise & Availability

    BergdorfGoodman.com offers an edited selection of the merchandise available in Bergdorf Goodman stores. We frequently add new designers and exciting products to our selection.

    Exclusive Products

    Items developed exclusively for The Neiman Marcus Group may appear at Neiman Marcus, Bergdorf Goodman, Horchow, and Last Call, and at CUSP stores.

    Merchandise Delays

    All items are advertised in good faith. If there is an unexpected delay in the availability of an advertised item, we will make every attempt to secure it and fill your order as quickly as possible.

    Availability and Prices

    Placing an item in your shopping cart does not guarantee it will be available when you are ready to make your purchase. Item quantities are limited, and items are removed when they are no longer available for purchase. A pre-order allows you to reserve merchandise before it is available for shipment.

    Merchandise depicted online may not be available at the Bergdorf Goodman stores; however, we will make every effort to fulfill your order by phone. There may be a small price increase for orders placed in the U.S. and shipped to foreign countries.

    Descriptive, typographic, or photographic errors are subject to correction.

    We reserve the right to limit quantities ordered.

    Last Updated January 18, 2019

  • Monogramming & Personalization

    You may order monogrammed linens and personalized stationery and other items online. When you select an item that may be monogrammed or personalized, you will automatically be asked to supply the necessary information for that item.

    Because personalized items are not returnable, we ask that you take special care when making your selections. The process takes approximately 2 to 4 weeks for linens and 3 to 4 weeks for stationery; please consider this time requirement when placing your order. For other personalized items, see the expected ship date listed next to the item in your Shopping Cart.

    Please order carefully, as monogrammed and personalized items are not returnable.

    Last Updated January 18, 2019

  • Bergdorf Goodman Credit Card

    HOW TO APPLY

    To complete an online application, click here.

    The process is completely secure, and the information you submit is protected. We won't release your application information to a third party except in accordance with our privacy policy, which will be mailed to you with your BG Credit Card.

    Please allow 10 business days for review of your application. If you haven't received a response after 10 business days, please contact BG Credit Services for information.

    HOW TO CONTACT BG CREDIT SERVICES

    CALL: 1.800.505.9808 or, for international calls, 214.761.2660. Office hours are Monday through Friday 8:00 a.m. to 7:00 p.m. CT, or Saturday 9:00 a.m. to 1:00 p.m. CT.

    FAX: 214.761.2779

    HOW TO PAY

    ONLINE: To make a payment or manage your account online, click here.

    MAIL: Send your payment to the address below.

    Bergdorf Goodman
    PO Box 5235
    Carol Stream, IL 60197-5235

    EXPRESS DELIVERY: Send your payment via FedEx, UPS, or another express delivery service to the address below.

    Bergdorf Goodman/Capital One
    Trancentra Inc.
    Attention: Neiman Marcus/Bergdorf Goodman
    2012 Corporate Lane
    Suite 108
    Naperville, IL 60563

    AT A STORE: You may also make a payment by visiting Client Services at Bergdorf Goodman address below.

    Bergdorf Goodman
    754 Fifth Avenue
    New York, NY 10019

    HOW TO MANAGE ACCOUNT

    You can view and manage your Bergdorf Goodman account online. You may also get this information by contacting Credit Services 1.800.505.9808.

    CLOSE ACCOUNT: Call Credit Services at 1.800.505.9808. You may also send your request in writing, clearly stating that you wish to close your account and including your name as it appears on the card, your account number, and your billing address, to address below.

    Bergdorf Goodman Credit Services
    PO Box 729080
    Dallas, TX 75372-9979

    Last Updated January 18, 2019

  • BG Gift Cards

    At BergdorfGoodman.com, you may:

    1. Pay with a BG Gift Card.
    2. Purchase BG Gift Cards (in the form of a plastic credit-card style or BG Virtual Gift Card email). BG Gift Cards may be redeemed online or at the Bergdorf Goodman store.
    3. Check the value of BG Gift Card.

    Paying for an online order with a BG Gift Card or a BG Virtual Gift Card:

    • To pay for an online order with a BG Gift Card or a BG Virtual Gift Card, you will need the gift card number, plus, for security purposes, the four-digit code that appears on the back of the traditional card or on the BG Virtual Gift Card.
    • If you are paying with multiple gift cards, you cannot choose the amount to be deducted from each gift card. The balance due is deducted from the gift card with the least value first and then from the remaining gift cards in ascending order.
    • The remaining balance of your order, if any, will need to be charged to a credit card, which can be entered on the payment screen.
    • Any unused value remains on the BG Gift Card or BG Virtual Gift Card until you choose to use it.
    • If you cancel your order once it ships, or if you return your order, you will be mailed a Merchandise Credit Gift Card, provided the returned merchandise is within the return policy guidelines.

    Terms and Conditions (BG Virtual Gift Card)
    The following Terms and Conditions govern your use of the BG Virtual Gift Card and they may only be modified in a writing signed by both parties:

    • BG Virtual Gift Cards may be treated the same as cash.
    • BG Virtual Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
    • BG Virtual Gift Card actual cash value is 1/10 of one cent.
    • BG Virtual Gift Cards cannot be purchased with a BG Gift Card, nor can they be used to purchase a traditional gift card.
    • BG Virtual Gift Cards cannot be applied as payment on Bergdorf Goodman Credit Card accounts
    • The BG Virtual Gift Card is immediately redeemable once your recipient receives the BG Virtual Gift Card email notification (we'll send it within one business day of order completion).
    • Sales tax is applicable on any merchandise purchased with a BG Virtual Gift Card.
    • Delivery to an incorrect but deliverable email address is the sole responsibility of the purchaser
    • Delivery to a non-existent email address is the sole responsibility of the purchaser.
    • Bergdorf Goodman is not responsible for lost or stolen BG Virtual Gift Cards.

    Terms and Conditions (BG Gift Card) The following Terms and Conditions govern your use of the BG Gift Card and they may only be modified in a writing signed by both parties:

    • BG Gift Cards may be treated the same as cash.
    • BG Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
    • BG Gift Card actual cash value is 1/10 of one cent.
    • BG Gift Cards cannot be purchased with a BG Gift Card, nor can they be used to purchase a traditional gift card.
    • BG Gift Cards cannot be applied as payment on Bergdorf Goodman Credit Card accounts
    • The BG Gift Card is immediately redeemable once your recipient receives the BG Virtual Gift Card email notification (we'll send it within one business day of order completion).
    • Sales tax is applicable on any merchandise purchased with a BG Gift Card.
    • Delivery to an incorrect but deliverable email address is the sole responsibility of the purchaser
    • Delivery to a non-existent email address is the sole responsibility of the purchaser.
    • Bergdorf Goodman is not responsible for lost or stolen BG Gift Cards.

    Federal Requirements
    To help the government fight the funding of terrorism and money laundering activities, Federal law now requires Bergdorf Goodman and other retailers to obtain, verify, and record information that identifies customers in connection with certain gift card transactions. Such information includes your name, address, date of birth, and other identifying information, such as your driver's license or passport number.

    Bergdorf Goodman understands how important it is to our customers that such information is kept confidential. We will not use or transfer your information for any purpose other than as permitted or required by law, except with your consent.

    The new law also restricts our ability to offer gift card cash redemptions (other than minimal amounts required by law). In addition, certain returns may need to be processed at the Store Credit Office.

    We appreciate your cooperation with these new requirements. If you have any questions or concerns, please contact Credit Services at 1.800.505.9808.

    Last Updated January 18, 2019

  • Order Cancellation

    You may cancel an order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Call toll-free 1.888.774.2424 to determine order status; to cancel, please have your order number ready. A pickup and/or restock fee may apply.

    Personalized/monogrammed items: Orders cannot be canceled or returned.

    Perishable/gourmet foods: Your cancellation request must be received at least 4 days prior to the requested delivery date.

    Whether you are a Registered Customer or a Guest, you can find the status of your order by clicking here.

    Last Updated January 18, 2019

  • Alterations

    Whether you purchased your item at Neiman Marcus, NeimanMarcus.com, Bergdorf Goodman, or BergdorfGoodman.com, alterations are convenient. Simply take your purchase to the nearest full-line Neiman Marcus store or to Bergdorf Goodman, and our master tailors will alter it to fit you perfectly. Standard alteration charges will apply.

    Last Updated January 18, 2019

  • Services - Beauty

  • Services - Beauty Product Specialist

  • Service - Replenishment FAQ

    How Do I Start A Replenishment Service?

    Use the "Select Frequency" drop-down menu on beauty product pages to choose how often you want to receive that product. We will automatically ship it to you at the interval you select.

    How Do I Manage My Replenishment?

    View and manage your plan on the Replenishment Service page in your Online Account section. You can change the frequency of your replenishment shipments, skip a shipment, change your ship-to address, and edit your billing information for upcoming Replenishment Service shipments. Products added to your Replenishment Service will appear on the Replenishment Service page following shipment of the initial order.

    How Will I Know When To Expect A Replenishment Shipment?

    Upcoming shipments and their dates are listed on the Replenishment Service page in your Online Account section. You will also receive an email 5-7 days prior to a shipment to confirm the shipping date and price of the item(s) you will be receiving. At that time, you can verify all information and/or make changes, if necessary.

    Can I Change The Arrival Date Of Future Replenishment Shipments?

    Yes. Once your first item in a Replenishment Service plan has shipped, you can make changes to future shipments. Just visit the Replenishment Service page in your Online Account section and click on the shipment you wish to change. You will find links to skip, cancel, or change the frequency of shipments for any item shown. Orders that have already shipped will appear in your Order History and cannot be changed.

    Can I Change The Ship-To Address Or Billing Information Of Future Shipments?

    Yes. Once your first Replenishment Service item has shipped, you can make changes to future shipments. Just visit the Replenishment Service page in your Online Account section and click on the shipment you wish to change. For any item shown, you will find links to change the ship-to address for your next shipment(s) and to edit your billing information. Be sure to specify if you want the new information to apply to all replenishment items. Orders that have already shipped will appear in your Order History and cannot be changed.

    Can I Cancel My Replenishment?

    Yes. Just visit the Replenishment Service page in your Online Account section and click on the item you wish to cancel. Each item has a link to cancel Replenishment Service. Orders that have already shipped will appear in your Order History and cannot be changed.

    What Happens if An Item In My Replenishment Service Is No Longer Available?

    You will be notified via email that the product will no longer be available, and your shipments will stop once the stock is depleted. Our beauty product specialists will be happy to suggest replacement products if one of your Replenishment items is discontinued.

    Last Updated January 18, 2019

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