Bergdorf Goodman Credit Card Applying for a card Contacting Credit Services Paying my bill My account APPLYING FOR A CARD How do I apply for the Bergdorf Goodman credit card? It's simple-just fill out our online application. Please allow ten business days for us to review your application. This process is completely secure, and the personal information you submit is protected. We won't release any information concerning your credit application to a third party except in accordance with our privacy policy, which will be mailed to you with your BG credit card. I recently applied for a Bergdorf Goodman credit card. What is the status of my application? Our review process takes up to ten working days. If ten business days have passed since you submitted your application, please contact Credit Services at 1.800.685.6695 or via e-mail. CONTACTING CREDIT SERVICES How can I contact the Credit Services? Telephone: Credit Services is available from 8am-7pm, CT, Monday through Friday and Saturday, 9am-1pm CT. Call toll-free at 1.800.505.9808. If you are in an international location or cannot use toll-free numbers, please contact us at 214.761.2660. Fax: You may also fax Credit Services at 214.761.2779. E-mail: At this time, Credit Services cannot receive or answer e-mails. PAYING MY BILL Can I pay my bill online? You can now make a payment, view and manage your Bergdorf Goodman account online. We also offer additional methods of making a payment to your Bergdorf Goodman account: By Mail: Please mail your payment to: Bergdorf Goodman P.O. Box 5235 Carol Stream, IL 60197-5235 By Express Delivery: If you're concerned about your payment arriving by its due date, send it via Federal Express, UPS, or another express delivery service to: Neiman Marcus/HSBC 1301 East Tower Road Schaumburg, IL 60173 In Store: You may also make a payment by visiting Customer Service at Bergdorf Goodman: Bergdorf Goodman 754 Fifth Avenue New York, NY 10019 MY ACCOUNT Can I view my account information and balance online? You can now make a payment, view and manage your Bergdorf Goodman account online. You may also get this information by contacting Credit Services. Can I update my address online? Upon enrollment, your address can be changed using our online account management option. You may also call Credit Services at 1.800.505.9808. I have not used my card in several months. Is it still active? To find out, please contact Credit Services at 1.800.505.9808. How do I close my account? Please send your request in writing to: Bergdorf Goodman Credit Services P.O. Box 729080 Dallas, TX 75372-9979 Please clearly state that you'd like to close your account and include the cardholder's name, account number, and statement address. You may also contact Credit Services via telephone.

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