BG Credit Card
How do I apply for the Bergdorf Goodman credit card?
It's simple-just fill out our online application. Please allow ten business days for us to review your application.
I recently applied for a Bergdorf Goodman credit card. What is the status of my application?
Our review process takes up to ten working days. If ten business days have passed since you submitted your application, please contact Credit Services at 1 800 505 9808 or via email.
How can I contact the Credit Services?Telephone:
Credit Services is available from 8am-7pm, CT, Monday through Friday and Saturday, 9am-1pm CT. Call toll-free at 1 800 505 9808. If you are in an international location or cannot use toll-free numbers, please contact us at 214 761 2660.Fax:
You may also fax Credit Services at 214 761 2779.
Can I pay my bill online?
You can now make a payment, view and manage your Bergdorf Goodman account online.
We also offer additional methods of making a payment to your Bergdorf Goodman account:By Mail:
Please mail your payment to:
Bergdorf GoodmanBy Express Delivery:
P.O. Box 5235
Carol Stream, IL 60197-5235
If you're concerned about your payment arriving by its due date, send it via Federal Express, UPS, or another express delivery service to:
Bergdorf Goodman/Capital OneIn Store:
1301 East Tower Road
Schaumburg, IL 60173
You may also make a payment by visiting Client Services at Bergdorf Goodman:
754 Fifth Avenue
New York, NY 10019
Can I view my account information and balance online?
You can now make a payment, view and manage your Bergdorf Goodman account online. You may also get this information by contacting Credit Services.
Can I update my address online?
Upon enrollment, your address can be changed using our online account management option. You may also call Credit Services at 1 800 505 9808.
I have not used my card in several months. Is it still active?
To find out, please contact Credit Services at 1 800 505 9808.
How do I close my account?
Please send your request in writing to:
Bergdorf Goodman Credit Services
P.O. Box 729080
Dallas, TX 75372-9979
Please clearly state that you'd like to close your account and include the cardholder's name, account number, and statement address.
You may also call Credit Services at 1 800 505 9808.